Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials are used in Qamar Jewelry pieces?
We use high-quality materials including 18k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided microfiber pouch when not in use and clean gently with a soft cloth.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Standard international shipping typically takes 7-14 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless they arrive damaged.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your diamonds and gemstones ethically sourced?
Absolutely. We are committed to ethical sourcing and only work with suppliers who adhere to the Kimberley Process and fair labor practices.